Dr. John Meis: Hey, everybody, welcome to this episode of The Double Your Production Podcast. I'm Dr. John Meis with my partner, Wendy Briggs. Hey, Wendy, how you doing?
Wendy Briggs: Hey, I am so excited about tonight's live episode! What a fun thing!
Dr. John Meis: I know, this is a biggie! This is huge, because this is episode number 150. Congratulations, Wendy!
Wendy Briggs: Yeah, congratulations to you too, and to our amazing team that supports us so diligently behind the scenes, but it's been an awesome, awesome experience.
Dr. John Meis: We'd be like the average podcast. We'd only have two episodes if it wasn't for the amazing team that we have, and they have done an absolute fantastic job, so congratulations to all of them. Do you have, like, a favorite story, or kind of a favorite episode that you think back on?
Wendy Briggs: Well, obviously, I'm gonna lean towards the ones that are kind of hygiene-heavy, right?
Dr. John Meis: Oh, is that right? Well, you know… Of course.
Wendy Briggs: True to what we do, right? I would say, you know, there's been a lot of really great ones. I'd say my favorite episodes are the ones where we actually interview our clients or guests.
Dr. John Meis: Yes.
Wendy Briggs: And hear their stories, because it's so impactful for so many that are listeners. I would say the one that was probably the most, I guess, talked about was the post that I did with Bert, probably about 6 months after the pandemic, when we're like, danger, danger, you know, we gotta be very, very careful, because we're just concerned about, I guess, the tone. And the deepening divide between doctors and hygienists, so that one got a lot of interaction, a lot of play, and then, of course I did one recently with Bert, again, and Paige, about, like, where do we go from here with hygiene, and that was fascinating, but I would say probably… the episode that we were the most, honored and excited by was when we were able to interview Dr. Gordon Christensen in the height of COVID and hear his… Of course.
Dr. John Meis: Yeah. No, that would be a highlight, too. You know, I think about… my favorites are always our mentors, and the people that we have the wonderful opportunity to work with as clients, and… and so that is so awesome. 150. So, so the topic of this, podcast is gonna be really talking about, about constraints. And the theory of constraints, and there's a great book on this called The Goal by Eli Goldratt, and the theory of constraints is that there is, in any system, in any business, in any, any ongoing thing. There is something that's holding it back from growing, from being more successful. And I just re-read the book, I read it probably 15 years ago, I just re-read it recently, and what I missed the first time I read it was that it's usually one thing is the constraint that's the most.
And so, we've invited some of our favorite clients, and we have so many wonderful people that we've worked with over the… gosh, 15 years that we've been work… more than 15 years we've been working together, so we have these wonderful, wonderful people, and we've asked them to come on and share, the one thing, that… so that one thing, when they got the awareness, when they got the understanding, when they did this or we did that, the one thing that released a constraint and allowed their practice to grow too rapidly.
And you'll see that the size of these practices and the growth rate they've had is nothing other than remarkable. But it is remarkable, but I want you all to think that, and remember that, that it's also repeatable. Right? These are… these aren't things that are… that were magic situations. None of these guys have a magic situation. All of them Dr. West in a small town, Dr. Hood in a small town, Dr. Lambrecht's in a crowded market. Dr. Wasson has had his things, too. It's not… none of these people had an advantaged situation. They just followed the process. So, I want to ask you, Wendy, first, what is, you've been working in dental practices for a very long time, and if you take all of those experiences and everything that you've learned. What would be your one thing?
Wendy Briggs: That's so hard, because those of you that know me well, those of you that listen to the podcast know that there's so many things that, that, we talk about. I would say the long, long, long… I guess, referenced quote by Booker T. Washington, excellence is to do common things in an uncommon way. Love that. That's kind of been my one thing, you know, the basic, common, everyday tasks that we do in dentistry sometimes don't get a whole lot of time and attention, but it is really the small and simple things. That if we approach, you know, those common daily fundamental tasks in an uncommon way, and really put patients first, and elevate, you know, our roles as clinicians, maximizing three roles of hygiene amazing things happen, and everybody that we've invited to be a guest, and certainly a lot of the people that we've been blessed to know and work with over the years, are a testament to that. So, common things and uncommon way, really, is how we achieve excellence. Yeah, I love that. What about you, Dr. John? What's your one?
Dr. John Meis: So, my one thing would… would be… What I, my one thing is that… is… is the word curiosity. And that the things that you're most certain about, you also must be the most curious about. Because you can be 100% certain and 100% wrong. And so once I got over being right, and looked for ways that I wasn't right, and was curious about… if somebody had an opposing view, I wanted to learn everything I could about it, because I could have been certain and wrong. And that has been wonderful, because I've been able to learn… with that attitude, I've been able to learn so much from so many people, and especially the people that are joining us on this podcast. So, it's absolutely awesome. So, we've asked 4 of our… of our clients to be guests and to share a little bit about their practices, and so I'm… I'm gonna start off, and I think… I don't remember now, who… who was gonna go first?
Wendy Briggs: I think it was Dr. West.
Dr. John Meis: All right, Dr. Dan West, very good.
Dan West: Well, thanks so much for the opportunity to share. It's certainly an honor and a privilege. There are so many possible things that could be the one thing, but if I were to boil it down to one thing, I think it would be, to start with your desired endpoint. I didn't know where I was going for many years. And first, I had to clarify in my mind what a successful outcome would look for me, and that's different for everybody. For me, practicing in a small, rural farming town with 6,500 people, with 12 practicing dentists… Not exactly… likely to advantage situation, right? Yeah. Highly competitive market, very competitive, and so I wasn't interested in, or it wasn't realistic for me to develop a mega practice, there.
So instead, I decided… I wanted to create a practice that was… the most successful, respected, and desirable practice in my county. And that practice that would provide well for my patients, my team members, who I love dearly, and my family. Not just for today, but even as we walk and think about retirement. I'm 70 years old now, so that's pretty important. So from that perspective, I had to become a student of my practice. And to do that, and Dr. Meis and Wendy and TTI, really honed in and just… just reinforced the fact that to work on one or two significant challenges at a time, not to… sometimes we get so overwhelmed as dentists, and then also focusing on the low-hanging fruit, and for me, and for many practices, the hygiene department is where… where you can get a lot of traction.
Not only that, but I think it's very, very important, and for me it was essential, to have a mentor and a coach, that offered assistance, encouragement, and accountability, so that I could move forward. You know, I'd done it my own way for so many years, that it was… that I needed someone to kind of lead me along and give me pushes, and when I needed to. And these important people, they provided systems that worked, and, the, you know, the, the, processes that I needed to do in order to move me towards, you know, where I wanted to be and what my desired endpoint was, from a personal perspective, TTI was the linchpin for my success. 5 years ago, I didn't think I'd be able to successfully retire..
Dr. John Meis: Yep.
Dan West: discouraged and overwhelmed, and Dr. Meis remembers this well.
Dr. John Meis: I do.
Dan West: I took a big step, and I met with Dr. Meis, and he helped me chart a successful path forward. Not only that, but he, and Wendy, and Carlene, and the entire TTI team gave me the tools I needed to succeed and to meet this goal that we charted. One month ago, I was able to sell my practice and be able to retire. I didn't think that would ever happen.
Dr. John Meis: Yep.
Dan West: You know, words can't express how thankful I am to Dr. Meis, Wendy, and all those who made that… what I considered impossible, possible. It truly changed my life. So, you know, there's lots of things I could share, but I think if I were to boil it down, that would be the process that really made the difference to me.
Dr. John Meis: Your story is so inspiring to me, it's so inspiring to so many people, because when we met, you were… you had built a very nice practice. But you had lost some of your passion for dentistry, and you weren't in the financial situation, like most dentists, right? There's very few dentists that are in that really nice, I'm at retirement age and I have retirement resources. That's not very common. So you were right where everybody is, but you had lost your passion, and we were able to map out a 5-year plan, with our executive GPS process, and… Where we, you know, really chart out the direction and help you define what you want, which is different than what everybody else wants. And then in the CEO program, we helped you build a big organization so that you could sell it for a wonderful retirement, an absolute wonderful retirement. So, I'm so grateful to have met you, and to have been able to work with you, and so thanks for sharing that, Dr. West. Thank you.
Wendy Briggs: And when we heard the news, all of us celebrated. We did. I know all of our members love you, and so we could not be happier that you were able to cast that vision of what you wanted to do, even though, in your own words, you were a little bit late to the game, you know, at that stage in your life, but look at how far you came. And how quickly you came, so you should really be proud of yourself and all of the effort you put in, but also… I should say. We're just delighted to be a part of that story.
Dr. John Meis: And how you've brought your team along, and how your team is all doing so much better, and you have these doctors that are performing amazingly because of your leadership, it's a really inspiring story.
Dan West: Thank you so much for your involvement.
Dr. John Meis: You're welcome. Alright, who's up next?
Wendy Briggs: Yes, we have Dr. Marcel, yeah.
Dr. John Meis: Marcel, alright, here we go. Dr. Marcel Lambrechts. Let's hear it, Marcel.
Marcel Lambrechts: Thanks, guys, for everything, you know that. Love you both. So, first thing off, so one thing is hard for me to come up with, because there were several major moments, involving Wendy and John. In my recent journey to get where we are today. At that time, I joined TTI, I felt like I was on a hamster wheel, and I knew there had to be a better way. The more I produced, the better we did, but I knew that it was not sustainable. So the first time I met Wendy, we attended the Hygiene Diamonds as an event, as a team back in 2017. My supply rep, I was remembering this, Nick Baker was so passionate about me seeing her presentation, I promised him I would go, and I'm glad I did because it was so impactful.
The more I listened, the more I realized I had been brainwashed by insurance companies. Everything she said made so much sense. As you know, Wendy has a way of making sense of an industry that has been hand-pecked by insurances. She explains how crazy it is for providers to let insurances dictate what's best for patients. And, when we're allowed to actually do the treatment. So, especially when insurances aren't actually looking out for our patients. With all the restrictions and limitations, it made me feel like I was doing wrong to even suggest treatment to the patient, when deep down, I knew it was the best thing. So, one constraint I had was actually mental. And I think it's a pretty common thing, for sure.
Dr. John Meis: For sure.
Marcel Lambrechts: Yeah, so there are so many mental constraints that we put in front of ourselves. John's CEO Group was more of a therapy session for me. Seeing Hood's success with my own eyes was important for my mental constraint of owning more than one location. That was one of my dreams. So, he had just started the process back then, I don't remember that, Hood, but he had just started it, getting your second practice, and I was so excited for you, the logistics seemed impossible to me, but the knowledge of John and the group shared with me made it possible for me to do. John also helped me through some physical constraints of capacity blockages during that time, but that's another story.
Dr. John Meis: Yep.
Marcel Lambrechts: So, I don't want to forget that this podcast, also lifted constraints, when I listened to episode. It turned out to be episode 36. I went back and looked at it. It was from February of 2019. It's a while back, but it's out there, and that was when David A'Hearn and you got together, John, and your conversation with him resonated with me, and we embraced that ready-for-anything, systematic approach that helped us grow the way we have. Making every room the same was key. Same-day dentistry is now a way of life for us. It really is, and it saved us during COVID. At that point, we didn't know COVID was coming, but it was certainly great when we had those same-day opportunities and we could do them the same day, because patients did want to come back. As you know. So, our patients love it, our staff loves it, and now I work half a day a week in the chair, so I love it.
Dr. John Meis: And during that time, your practice, and now practice is, you've had.. Great, that's pretty, that's pretty great.
Marcel Lambrechts: Yeah, so we started in… with Wendy in 2017, we had one and a half docs, one location, two hygienists, and we were… at that time, we were doing pretty well. We did $2 million in production, which was, you know, pretty healthy. I joined the CEO group in 2019.. And since that time, now we have 3 locations, we have 12 doctors, 13 hygienists, and we're projected to $12 million this year, which is just pretty crazy, when you think about it.
Dr. John Meis: Yep.
Marcel Lambrechts: So I look back at the total growth percentage, I think it's, like, 500% since we started, and our month… our annual growth rate's, like, 28.1%, which…
Dr. John Meis: Yeah.
Marcel Lambrechts: It means if we're doing the right things for the patient at the right time, every time it works out for everybody.
Dr. John Meis: I love it.
Marcel Lambrechts: I can't say thanks enough to you guys, I mean… You made it all happen, really. I read those constraints in my brain.
Dr. John Meis: Yeah. So, we're… we're, we've had a lot of laughs together. We have. We've had a lot of fun together going through all this together, and I'm so proud of what you've built, and what it means for the people in your organization. You know, I look at the people that you've built, and now your management team, and their capabilities, and… and you have invested time, you invested money, you've invested opportunities for them to learn and to grow, and that's, you know, that's how you've gotten where you are. And it's just really a great testament. And again, you are not in an easy market either, you know?
Marcel Lambrechts: There were four dentists in my one building. Yeah, right, right, yeah. But but in all sincerity, I do want to, since I have a moment to personal privilege, I want to thank my team. You know who you are, Kathy, April, the gang. You guys have just made it really amazing for the growth for the last 5 years, and it's been a fast ride.
Dr. John Meis: I got to spend a little time with your doctors this afternoon, and you know, just… I love the attitude that they bring to learning and to improving, and again, it's about doing, as you said, I love it, the right thing for patients at the right time, every time.
Marcel Lambrechts: Yeah, the doctors are amazing, and everybody's doctors can be amazing.
Wendy Briggs: Dr. Lambrechts, what I love about your story is, I don't know if our listeners really picked up on the fact that you said, you know, all the growth that you've had, 500 growth, but you're practicing one half day a week, and that's your vision, because you're spending the rest of your time really developing the other doctors, and wearing the CEO hat more than you were, certainly. But that's one thing that I think is so great about all of our guests here tonight, is you kind of live what people think is impossible, in that bigger isn't always harder, right?
Dr. John Meis: Yeah, no doubt.
Wendy Briggs: isn't always… doesn't always mean it's more effort for you. It means doing things a little bit differently, but it's not always harder, and you guys are all living proof to that, so I love that part.
Marcel Lambrechts: No, I think if you look at everybody on this… on this podcast, and it's everybody, we have some really great people to help us out. If we had to do it ourselves, we would never get there, and I think, John, you say, it's not who, it's… that's not how, it's who, right? So… Right. It's who, not how.
Dr. John Meis: Yeah, yep.
Marcel Lambrechts: We have some really great people to help us out, and I really appreciate everybody. I appreciate you guys for the training that we get, the coaching that we get, and really, coaching, I think, is something that I never knew I needed.
Dr. John Meis: Yeah. Awesome. Alright, up next is Dr. Wasson. Alright, let's hear your story.
Seth Wasson: Hey guys, first of all, thank you for inviting me. I'm very honored and privileged to be, speaking with you all.
Dr. John Meis: We're honored to have you.
Seth Wasson: Well, thank you. I think kind of looking back and, like, to answer the question, for me, there's, like, a clinical aspect, if I may talk about that, but non-clinical as well, too.
Dr. John Meis: Yeah.
Seth Wasson: I think non-clinical, my story is, I first… worked with TTI back in, I think it was, like, 2016, and at that time, I was working in a practice, as the associate, and I was kind of the workhorse doctor. I was… my partner's who became partners were… their careers were winding down, mine was ramping up. So, a lot of the ideas and growth were kind of driven by me, the then-younger doctor. So, it really, at that time, it didn't work, because I wasn't working with the people who believed in me. In the vision, and it was a lot of… it's a lot of work to drag people in a direction they don't want to be drug in.
Dr. John Meis: Yep.
Seth Wasson: And we grew, we were doing fine, but even at, kind of, my early career days, it was exhausting, and it was exhausting on my mind, my family relationships, my body, and, you know, fast forward through COVID and buyout of partners. Gosh, when I first started there, we had, believe it or not, 8 chairs for 3 dentists with kind of weird hours and such. And, you know, kind of a legacy practice and a great reputation, and it was a practice I knew I wanted to be in. I don't know… didn't know how I was gonna get there, but I did, but through… we… I can… I remember talking them into.. You know, guys, we need to add 2 more chairs. We need to think big. We need to go from 8 chairs to 10. That seems kind of, like, silly now, given the kind of the dynamics of my practice. And then we added two more, so we kind of slowly kept adding two chairs at a time, and they were full before they started, and… we kind of went all in this year, and I own the practice solely. I'm actually a partner with MB2 Dental, and we went to 21 chairs.
Dr. John Meis: Yep.
Seth Wasson: And they were the few believers in me. My current office manager was hired to be my chair site assistant 20 years ago, and although she has no business degree, her belief in me, and kind of listening to some crazy ideas, and being a good filter, along with my coaches, it helps tremendously, but… as you just mentioned, getting bigger actually become easier. Yes. I'm clinical two and a half days a week.
Dr. John Meis: Yep.
Seth Wasson: I love it. I'll be giving up another chunk of time here shortly, but it's the freedom to kind of be able to be at a conference, be on a vacation, and not have the stress and worry of what's going on while I'm away. I don't need to log in to check numbers and be a micromanager, because they manage themselves.
Dr. John Meis: Yep. I love… I love the story, and I, you know, I love the bringing up the point that many people think practice, growth, improved success, requires harder work. It may require different work, but it's certainly not harder. In fact, I think it's easier. Certainly physically, it's much easier when… and the freedom that you have once you do that. And, you know, you have an investing partner, which I'm sure probably helps some of your growth go faster. But, you know, that is not atypical for us to have people that have investing partners, and we're helping them grow their practice, and we work with, practices that are partnered with DSOs, and we work with DSOs themselves, to help practice growth. So, I love your story, and I love the fact that, you know, a lot of your growth, initially, and I think most everybody on here, the same thing. The initial growth was clinical. It's just improving the patient experience, improving the quality of care. That funds all of the growth that you have after that.
Seth Wasson: Well, and when we were in the… when I knew we were in a better position, I said, okay, we need to revisit this. We brought in, Bert and Kellie, you know, just kind of starting from square one with new providers, and the right people, and they've done so well with it. And I remember being… we're almost at a year anniversary when we were in Denver. At our retreat, and I was on stage, and we were discussing this, like, and I was almost sheepish, saying, like, should I go to 21 Ops? And you talked me through several things, and when I walked off stage. Five of your other doctors came up to me and said, you can do this.
Dr. John Meis: Do it, yeah.
Seth Wasson: I've done it. Let me tell you my story. And they were so gracious and giving, and.
Dr. John Meis: Yeah. That's just kind of the culture of TTI docs in general. So, I love that you brought the word up culture, because I was going to bring it up. I was saying, once you got… so you couldn't get the practice culture right until you were, you know, an owner, and once you had that… enough ownership, then you were able to drive the culture, and now the ones that didn't fit the culture are gone, the ones that do fit the culture are there, and that's when everything takes off. I love that.
Seth Wasson: Well, kind of baked into the culture, one thing that's very important to me is I've always wanted to be the owner of a practice that's different. We are very much a… a, technology. We're… we're digitally driven, as a lot of your practices are, but the most rewarding thing I can hear is when we get that new patient in, and they talk about the things that we… educate them on. We're not selling them, we're showing them their mouth from the inside for the first time, and going back to the preventive side of things, just knowing, like, treatment modalities. I mean, where was… Wendy, where was Curadot 5 years ago, you know? And it's being able to take that patient that's slowly breaking down, and think of them beyond a tooth fix, but an overall health, and saying, okay, you know, these silly days of the wait and watch, and well, where are we… what are we watching? Our problems grow. But if we're smart about this, let's educate you on prevention. And honestly, about 60% of my practice still is PPO. They're not asking, how much is it going to cost? They want to know, how can I prevent the problem?
Dr. John Meis: And they're paying for it. Yeah, yeah.
Seth Wasson: Happily.
Dr. John Meis: So, it's, it's in many ways our own, as providers, head trash. Yeah.
Dr. John Meis: won't pay for something that… now, we'd have some that won't, that's fine, but we have many that will once they understand the benefit to them, and they accept care, and they're healthier. They're happier, they're more committed, and when they commit to preventive services, they're more likely to commit to other services as well. That's part of the absolute magic, and part of why Wendy and I got together in the first place, because we were.
Seth Wasson: The trade-off does not have to be prevention in spite of restorative treatment, not at all. That's right. The opposite.
Dr. John Meis: No, it's the opposite. One drives the other. Yeah, no, you're exactly right. It's counterintuitive, but it's very true. So, Dr. Watson, I'm so proud of your growth, and the success that you've had, and the culture that you've built, and you have some amazing team members, and I really appreciate you sharing what's going on.
Seth Wasson: Yeah, thank you for having me.
Dr. John Meis: So, we had a question pop up, and before we go to our last guest, the question was, how many years did you engage Dr. Meis before you sold Dr. West?
Dr. John Meis: You're on mute.
Dan West: Well, it's been less than 5… I said 5 years, but actually, it was post-COVID. So, it's, it's, coming up on… on 5 years, but it was probably 4 and a half years, I believe.
Dr. John Meis: Yep.
Dr. John Meis: So we laid out a five-year plan, and you hit that 5… hit the five-year numbers in, I think, about three and a half years. And not everybody hits those numbers that early. You had a couple things that kind of fell… that fell your way a little bit, but you took advantage of them as well, and you took advantage of them… And I think everybody on here might understand how… what a… what a bold move it was. But you were… you had another practice opportunity, you… you were able to get another, another location, but your existing location wasn't fully staffed.
Right? So it was bold to say, alright, I'm gonna do this other one, even though we aren't fully staffed, we gotta get… we gotta get better at figuring out how to staff everything, and you did that, you solved the problem, and, yeah, so a tremendous amount of growth. And your growth rate was, it was about… was it about… 5X?
Dan West: At least.
Dr. John Meis: Yeah, no, it might have been bigger than… more than 5X, yeah, yeah. So, yeah. All right, very good. Thanks for answering that, Dr. Weston.
Wendy Briggs: I'm so glad someone asked the question, because I think sometimes people feel like, and we hear this all the time, John, at events and meetings, you know, I've waited too long. I want to sell or retire in the next three to four years, I just don't really have a good plan, I'm not in the best financial position. It's never too late, right? Yeah, that's right. We've seen this so many times where people reach out, almost out of desperation, like, I'm nearing the end of my runway, and I don't really have a great plan. It's never too late, and you… all of these people on here are a testament, well, the exception of Dr. Hood. As to how quickly you can see improvements, that's just a little joke.
Dr. John Meis: That's a little… a little stab.
Marcel Lambrechts: I bought my… I bought my first practice at 56, my second one, I mean, so it's never too late.
Wendy Briggs: Never too late, but we love Dr. Hood. He's just the longest driving member on the podcast here tonight, so…
Marcel Lambrechts: He's my hero.
Wendy Briggs: Gotta do a little, a little.
Ed Hood: brought it over, didn'.
Wendy Briggs: It's never too late.
Marcel Lambrechts: Yeah, he's… he's struggling.
Dan West: I started… actually, I was 65 when I started with TTI.
Dr. John Meis: Yep. So, I want to welcome our next guest, Dr. Ed Hood. Dr. Hood, you want to share your story with us?
Ed Hood: Yeah, I think… and as they have… the other panelists have said, Marcel, it's… it's really hard to pinpoint one thing, but I think if I had to distill it down really, the… my association with John and Wendy have given me clarity more than anything else. I started with them in 2014. I started with Wendy in 2007 with Hygiene Diamonds. We reconnected in 2014, and we joined team training because I had had an associate for 7 years. My son was getting out of dental school and got out in 2012, and we were growing, and it was really a little chaotic and a little overwhelming. We were doing really good numbers. I thought, and but, you know, it's… one of the things that… every dentist, because now in the role that I'm in now, looking at practices and kind of vetting practices that you would potentially be looking to acquire.
Probably the rule more than the exception is most of us don't know what the financial situation we are in, and that's exactly where I was when I joined team training. We went to a couple of vision days with Dr. John, and you know, at the time, we were doing probably 3.3 million, had a good price. Slackers, right? I had a good practice. My son had joined, and I had… Dr. Moore was with me, and but it was… it was somewhat chaotic, and really, logistically, the operations day-to-day, how do you… how do you run a 13-op office? Because that's what it was at the time.
And so… I sought help, and sought coaching, and so I think one of the things to me is… the clarity is not just, oh, what should I do next? Because you kind of have to know what you want, and I didn't even really know that. It's clarity on exactly where you are. So, financially, where I was, yeah, we were doing really good production-wise, but the best we could tell, my profit was probably 6%, somewhere in that range. Clarity on, really, over time, where you want to go. I never even thought about having a second location, and currently we are… we have five locations and buying property to do another startup. So we're… in the next year, hopefully, we'll have a sixth location.
And then, how do you get there? Do you read a book? Do you, you know, you listen to podcasts? How do you get there? And I just don't know how anyone does that on their own. I know if you do do it on your own, it takes a lot more time. And so, one of the things that team training has done for me, a concept that I've learned really over the last years, is about folding time. And I looked back one time, and the things that took me 20 years to do. My son, who came on in 2012, even with the systems that we had then, and we're so much better now than we were then, it took him 18 months to 2 years to do what it took me 20 to do. So, when you can provide that kind of runway for associate doctors, and help up-level them that much quicker, can you imagine the time value of money? Because as dentists.
We know you're gonna have so much money run through your hands if you just learn how to take care of it, if you learn how to make decent business decisions. I remember MTS, Monty, said so many years ago, when I was a young dentist, he said, dentistry's the greatest professional on the planet. You can get out of school, literally, and do everything wrong, and still make a really good living. And it's true! It's getting a little harder.
Dr. John Meis: It was more true then than it is now, but yeah.
Ed Hood: More true back then than it is now, I would agree. But to me, the clarity of knowing kind of what you want, figuring those things out, having somebody that's actually walked that path, John and Wendy both have dealt with on their own, as well as coaching other clients. How do you make those changes if you want? And then for me, at 57 years old, I… we had a flood. I lost everything I owned. I lost everything in my practice. I just had one at the time, and I lost everything in my house, and so… not many people would want to start over at 57, and I really had to think back to even figure out how old I was, because I didn't consider it starting over, even though 90% of the dentists and businesses in town flooded, and 90% of the residents lost everything. And so it was a super… I've had some difficult times.
Dr. John Meis: Not an advantaged market, everyone. Listeners, remember that.
Ed Hood: But it's… It's learning the business, components. And one of the things that it has given me is confidence, because… If I lost everything today. You could just do it again.
Dr. John Meis: Yep.
Ed Hood: In other words, if you learned how to do it, if you learned how to create a business.. How to run it.. You can do it again. You have the skill set. Nobody can take that from you. And so, to me, it lowered the risk profile, it lowered that… that… the angst that you would have in being in debt. It's really alleviated a lot of those things that has allowed me to think bigger and expand the vision that I would have never had for myself clarity in the financials. Like I said, I thought we were doing good. Most dentists would have thought, man, that's great, you're in good shape. A lot of the practices I look at now. The owner doctor would be making way more money if they were an associate, because they're not even making the percentage that an associate would make.
Dr. John Meis: That's right.
Ed Hood: But I didn't know that, because I hadn't had that… you know, we all have a data set of experiences that we've had, and if you've not encountered that data set, or you don't have those experiences, how would you know? And so, to me, coaching is one of those things that's just a no-brainer. We've… I've sent every associate doc, which we've… I think we have 13 or 14 now. Almost all of them have gone through the case acceptance workshop, trying to figure out how to get better case acceptance from patients, how to… a systemized way to go about presenting treatment. All of those things, I couldn't come up with that. It's not something that I invented. But it certainly works, and it's made a huge impact in those doctors.
So to me, it's the clarity in systems. I know even Dr. West talked about those systems. How do you know how to operationally, set up systems so that your practice works. And it's different in a 6-op practice than it is in a 13-op practice. They're just two different animals. And so, being able to navigate all of those things. Dr. Meis in the CEO group, knowing a lot of the landmines to look out for, because he had experienced some of those things, those things helped full time for me. And so team training, really, even though I was older when I started, my dad used to say I should have rode a short bus. I was a little slower on 8 times, I think.
Marcel Lambrechts: Not true.
Ed Hood: When's the, you know, the turtle? I guess that's me. But those are things, the new patient experience, all the systems, the financials, revenue cycle management, all the different things that. You're not going to learn that in school, and where do you go? Do you read a book? How do you find out all of these things?
Dr. John Meis: Yeah.
Ed Hood: I don't know how you would ever do it, and certainly for me, to really join with someone who has already done that. That doesn't say, hey, this is what you need to do, but wants to know, what is it that you desire? And so, I love that Dr. West says, really to try to figure out what it is that you even want. Because it's… there's so many options out there. So, for me now, I'm… I'm CEO, I haven't, actually done chair side since, I guess, last October. They kind of pushed me out of the office. I'm not real happy about it still, but I still love to treat patients, but I had more associates than I had in room and patient flow while we're expanding, and so I get to do pro bono cases just because I want to, just because I love to take care of people, and, you know, one of the things that really…
So, my son's a dentist, I have a daughter who's a hygienist, and I can't have any more kids, and so I'm mentoring younger docs right out of school, and so for me now, that's… they are my clients. They're my… they're my patients. Right. I've… I've really enjoyed… really just kind of infusing into them a lot of the things that I've learned, through Mastermind and through consulting groups, just like…
Dr. John Meis: Yeah.
Marcel Lambrechts: You mentioned coaching earlier, Ed. I think it's so important to realize we need coaches. I mean, it's hard to know. But with Wendy's coaching team, I mean, my hygiene department is singing, and they love it. They look forward to those coaching lunches that they have, and all the things that that provides for the practice is really unbelievable. So, again, coaching for me, big time.
Ed Hood: It's kind of basic math. It's like, you might could figure it out on your own. It might take you 15 years.
Dr. John Meis: But you're not going to make a lot of mistakes along the way that are gonna be very expensive, you know..
Ed Hood: And it's the lost opportunity of those 15 years when you could have learned it in 18 months. It's such an easy call as far as an investment. And look, I've lost a lot of money in investments before. That's another whole story we won't talk about. But that's one… when you're investing in yourself. And for me, I've… I've had a guy say that one time to me. He's like, my money's on you. And for me, my team, the leadership, how do you coach leaders? How do you develop a leadership team?
Dr. John Meis: Yep.
Ed Hood: you gotta have people that have already done it to help you figure out what that looks like. But when you have that kind of people around, as Marcel said you feel like, hey, even if we make a bad decision, we're just gonna pivot and make a correction, and it's just gonna be onward and upward. And so, I love what I do, and it… like I said, I owe so much to team training. They've been a huge impact, huge. I would certainly never be sitting here today in the situation I am without all the guidance that you guys have given me.
Dr. John Meis: And you also have 5X'd over that time period, even though, in the middle of it, you had to go to zero.
Ed Hood: Yeah, I had to… all those… all those loans, and pay them off, and… and, finance them all, all the equipment again. Had to buy it all twice. But, like I said, those things are… when you… learn how to actually take care of people, how to grow people. To me, those are some of the biggest barriers to growth, is the leadership, and so that's really the.. I'm a student again, and so once you gain mastery over a skill, clinical technician, you do it for… I've been out of school… I had my 40-year reunion this last year from dental school. Those guys look old, too, I don't… I didn't tell them up front, but I was like, man, we're all looking kind of rough, but… but… You know, those things that you learn. You just repeat over and over and over, but at some point in time, it's like, hey, what's the next challenge? And for me, the next challenge was to grow that enterprise. I'm not gonna be able to… I don't think my son's gonna let me sell the practice, and so, you know, you have to figure out other alternatives to get your equity back out of it, but… It's been a great ride for me, and I love what I do, and I… I could do this another 10 or 15 years. It's not, you know, as you said, basically, I'm just… kissing babies, and patting people on the back, and I'm a cheerleader, and..
Dr. John Meis: Guardian of the culture. Guardian of the culture, mentor younger docs, encouraging them.
Ed Hood: And it's… you get the same satisfaction you would if you're… for your own kids when the light bulb comes on, and they're able to see and do something that took you so long to get to.
Dr. John Meis: Yeah.
Ed Hood: He did it 6 months or a year out of school. It's really cool.
Dr. John Meis: No, it's an awesome story. Awesome story.
Wendy Briggs: Sorry, one of my favorite… I have a whole bunch of favorite moments with all of y'all, but I remember Dr. Hood, early on, when you were telling your story of growth, somebody in the audience was thinking, he's got to have some advantage, like, what's your ideal patient? Do you remember this? You probably don't even remember this. One of my favorite moments, all time. Yeah, maybe. They said your ideal patient, right? They said, what's your ideal patient? And you go, well, I used to say as long as they got two arms and two legs, they're my ideal patient. And you looked at the audience, and you're like, I didn't even care if they got legs, like, I'll take anybody.
Ed Hood: Those are breathing.
Wendy Briggs: And really, your point was, we shouldn't have, like, an ideal patient. We want to serve people, willing to serve anybody, and that's been your ethos all along, and we love that. And that's part of why you've done so well, right? Is because you're like, bring it on, let's take everybody. And I think you also had one other quote, one other notable hood quote, was you said, in your area, it was super hard to achieve these things because people typically have only 18 teeth per capita, is what you said.
Ed Hood: Our tooth per capita ratio is a little lower than some…
Wendy Briggs: I love it. So, we love that about you, and you're always willing to be like, hey, this is real, this is, you know, how we do it, and we love that about you, too.
Ed Hood: I think we did 900 and something sealants one month, and I felt like that was probably…
I don't know, 75… 75% of the teeth in the parrot.
Dr. John Meis: Oh, gosh. Yeah, so, for our other, attendees, if you have a one thing, whether it's related to TTI or something else, you're welcome to, open up or put it in the chat, and we'd love to hear about those things, too. And we have kind of an exciting announcement to make. While you guys are thinking about what your one thing might be, we have kind of an exciting announcement that we're going to be making here in a little bit.
Wendy Briggs: Dr. John, to that point, I know Dr. Hood and Dr. Wasson both mentioned an experience they had at a retreat. So, real quick, we've had a question come through on, you know, what does that entail? Like, what is the retreat? Could we get some information on that? And I'm so glad somebody asked, because we actually have an amazing opportunity for some of our podcast listeners to join us at a retreat. We have these retreats on a quarterly basis, and we have one if you're listening live, or you're going to be listening to this release shortly thereafter. Our next one is coming up soon, October 10th and 11th, I believe? 11th and 12th? 10th and 11th.
Dr. John Meis: I'll look, I'll look really quick.
Wendy Briggs: Yeah, I think it's… it's actually… hold on one second. It's 10th and 11th in Charlotte, North Carolina, and for those of you that want to be a guest, or would like to come and attend, and like Dr. Wasson said, when you're in that room, you got all of these amazing dentists living what we teach that are willing to share and help you along your journey, and interestingly enough, our topic for this upcoming retreat is Thinking Bigger in 2026, so it fits right in with our theme tonight of your journey and your story, and how you were able to accomplish so much more than you thought possible by attending some of these events. We'd love to have our listeners join us as a guest. So we're gonna go ahead and throw that link into the chat right now, so that those of you who would like to join can join. And for those of you that are listening to this, not on this live event, if you're listening afterwards, you can go to https://www.theteamtraininginstitute.com/guest and get that information on how to join us as a guest. And we'd certainly love to have other bright and entrepreneurial-minded dentists learn about what we do and how we do it, so that your story can then mirror some of our amazing members and clients like we've shared here tonight.
Marcel Lambrechts: We're gonna bring our big crew this time, Wendy, so we'll be down there, because we can drive there this time, so we're excited about that.
Wendy Briggs: That's awesome, part of it.
Marcel Lambrechts: One of my favorite parts about any of your all's events are the hot seats, and I was a victim of a hot seat in the nicest way possible, got me really.
Dr. John Meis: We don't call them victims, Marcel, it's, beneficiaries.
Marcel Lambrechts: I wasn't really a victim as much as I was a learning moment for me, and I did learn quite a bit that day, and that's really what got me started on that journey, was probably that very hot seat. So… and I'm sure you remember it, John, but that was kind of fun. That was a… that was a fun event. That was back in 2019.
Dr. John Meis: Yeah, yeah.
Wendy Briggs: I love that. Well, we had a few people type some, some stories into the chat, so I'll read one real quick. I have to get my glasses on to do this. This is Dr. Hood. It's been a long time since I was in your practice in 2007. Did not need glasses at that time. I'm gonna throw them on. Dr. Lhota basically said, getting comfortable with delegation was important for me. Took me longer, but removing capacity blockages was helpful, too. So, thanks for sharing that, Dr. Lhota.
Dr. Murchie also said, some things. He's sharing some insights. They do a Kids Day 3 times a year, and they only see kids on that day, so that's helping with some of the capacity blockages that maybe other practices are realizing. They have a different theme each time, Avengers, Fortnite, Minecraft, Snow White, Seven Dwarves, getting the outfit off Amazon, get all the kids, get all the kids out of the three to five time slots and frees up the afternoons for adults. It's a great suggestion as well. And I know we had… I believe Paige lectured on that in April of this last year, and having an amazing kids' day, so great job executing some of those great concepts.
Dr. John Meis: Yeah, no, that is… that is absolutely awesome. Alright, so, final thoughts, Wendy? These guys have all talked about… they've all had a similar path in that they started by…
really focusing on doing the right thing for the patient at the right time, every time, so really an increase in clinical production in the capacity that they had. And then started to add capacity, so… what's your thoughts on that?
Wendy Briggs: Yeah, I mean, there's so much we could really talk about, and again, like… like everybody said, it's so hard to pinpoint one thing. That's kind of a challenging thing, because…
often it's a ripple effect. Right? This might be the one thing, Dr. Marcel, we came to the hygiene explosion, we realized how fast hygiene can grow, but then what we often see is it breaks other systems in the practice, and so then you're like, oh, we really need some support on the admin or the business side, and then, gosh, we've got these associate doctors. I believe at the time, Dr. John was only with you one and a half days.
Marcel Lambrechts: One and a half days. We had one camera for the eight operatories, and I carried it around once in a while. So, one of your suggestions was to put a camera in every operatory, and I said, you know how much it's gonna cost? And you said, I don't care. And so, she didn't care, but she was saying, basically, you need to use…
Wendy Briggs: It pays for itself, yeah.
Marcel Lambrechts: Yeah, and it did, and that's really what got the whole restorative run going, and from there, it was just… we got Kyle from… When he came out of VCU, and Kyle is now with Dan, and you know, I trained the best I could, Dan. I did my best. But, and then it just kept on growing, and so we're up to 12 docs now, and it's crazy. It really is crazy. And I thank you all, and that's… that's really from the bottom of my heart. Thank you guys.
Dr. John Meis: One of our CEO group's mindset switches is, what's an expense and what's an investment? So, yeah, so those cameras, they cost, right? So you're writing a check, but it's not an expense, that's an investment. It's gonna pay off, times, gosh, what, 30, 40, 50 times?
Wendy Briggs: Well, and I think, honestly, to be fair, I didn't say I don't care.
Marcel Lambrechts: You didn't say it that way.
Wendy Briggs: I did try to illustrate the fact that your increase so far in hygiene would fund that, right? Right. You already increased hygiene by orders of magnitude to enable you to have the cash flow to actually take that next step, make that.
Marcel Lambrechts: But you know what I did? I implemented it that day, I think I went out and bought them all, and we got the biggest screens you could get and put them at the foot of every chair, and it makes a lot easier conversation when you're just showing them problems rather than telling them with a little tiny mouth mirror. And I know you were talking about that, Seth, you know, you have… Little tiny mirrors, you're trying to show patients their problems, and they can't see it.
Marcel Lambrechts: Yeah. So, what are they gonna do? They're not gonna move forward.
Ed Hood: I think coaching is another thing. It's… it is an… it is, in some people's mind, an expense, but it's only expense if you don't use it. So, if you use it, there's nobody on Wall Street that wouldn't take the ROI that I've gotten out of all the money that I've spent in coaching. It's not just. I've, I've had coaches For a long time. But you take all the money that you've put into it, and figure out what your return is off of what you've got, and it's that… which, for me, mentoring younger docs, and they learn a skill set, and now you're gonna use that for another 35 or 40 years?
Dr. John Meis: That's right.
Ed Hood: What is the ROI on that? It's astronomical. And so, it's only an expense if you don't use it.
Marcel Lambrechts: So, Wendy, I have 33 ops now, and I have 33 cameras, so…
Dr. John Meis: Nice. Love it. Love it.
Wendy Briggs: And, you know, and we see stuff like that all the time, so I'm so glad you guys are willing to share your aha moments, because guess what? Other listeners probably are thinking, gosh, I only have one camera, or I may only have one sensor for 5Ops, or whatever it is. And, you know, that's what we were talking about, the constraints. That is a constraint that's holding you back. And so, you know, at our upcoming retreat here in Charlotte, we've been talking about those types of things, and how to get through the bottlenecks, and how to think bigger and execute at a much bigger level as well, so… Dr. John, I'm happy to share my screen and go over some of the exciting things that we're gonna roll out. What do you think?
Dr. John Meis: Yeah, no, I think that would be great. So, many of the people are listening to this, an audio version of this, so we're gonna walk through… we're gonna talk through the things that are on the slides that Wendy's viewing, and we'll also have this video available, in multiple places. So, we're really excited to be talking about an additional way that we have developed to… in order to help our people that want to have the results that these guys have, but have some limitations either in time, or in finances, or are really good at do-it-yourself. So, one great way to get introduced to this is really joining us for our next retreat, and we've already talked about the, about that. The website is theteamtraininginstitute.com backslash guest. And that'll be in the show notes, and as will other information that we're gonna talk about here.
Wendy Briggs: Yeah, and honestly, you know, we've heard so many times that there's power in meeting together, right? And being able to associate with and ask questions of the other members in this community, and it's an amazing community, and… You know, what's amazing is when I looked at the attendees of those who joined us live, you know, we could have asked any of those doctors to join this panel here tonight and share their story, and they're all so impactful and powerful, and so we're so blessed to work with so many amazing people. So, coming live is really a great thing, but there are those who, like Dr. John mentioned, can't do it. Travel can be difficult, and maybe you're not at the place… I had a great conversation, we had a great conversation just last week with a doctor that's just getting started, owned the practice less than a year. So, we've had a lot of people ask us, you know, how can they get the information, you know, faster or a different way?
So that's what the Blueprint is, and we've long talked about doing something like this, that really kind of fills the gap for those types of circumstances, right? And kind of an entry-level way to get the information for high-level implementers, as Dr. John mentioned. In a different way. So we wanted to kind of walk through that, and all of you who are Blue Diamond and CEO members currently now will have access to the same great information. It's going to be accessible to you in a different way, so we're excited to, I guess, let you know what's being developed as well.
Dr. John Meis: Alright, so what is the Blueprint program?
Wendy Briggs: Yeah, as we mentioned, it's really coaching designed to transform the dental practice by meeting the needs of today's dentists. So, we've put together the best systems and strategies from TTI. So, Blueprint really includes education and training from us, from TTI, the people who live what we teach, myself, Dr. John, Heather, our amazing team of coaches have all been a part of creating these systems. And these categories, if you will, of training are really specific to what we see being individual practice challenges, but you can implement them at your own pace. So, we tried to come up with a word for this. And our best attempt at that is, it's really guided self-learning.
Dr. John Meis: Yeah, exactly. So this is really helping you with the places that most practices get stuck. Most practices have blockages, most practices need systems, most practices need a new and more advanced way of thinking about it. Their current level of thinking has brought them to a certain level, and now they need a different level of thinking to get the next level. So what are some of the areas that this program focuses on?
Wendy Briggs: Yeah, you… we have laid out here, 8 key categories, and Dr. Lambrechts mentioned, Dr. Wasson mentioned, that they all… they started with hygiene, right? So hygiene profitability is one of the key areas. And one of the things that we love about each one of these categories, like Dr. John said, when you get past the constraints instant impact in revenue, profitability, productivity. So, hygiene profitability is one of the most commonly requested reasons that people reach out to us, and now you're going to be able to have this in an online format, in that way.
Other categories, delegation and team utilization, I think that was mentioned several times tonight, on delegating, Dr. Lhota mentioned that as well in his comment. You know, delegation and team utilization, what does that look like? How do we delegate effectively so that we're not dropping the ball and everything doesn't land on the doctor's shoulders? That's one of the categories. Dr. Hood mentioned case acceptance. That's one of the categories as well. I think most of you mentioned adding on associate doctors, so adding on a new associate, what does that look like? How can we be sure that we're ready for that and moving forward? Another category is patient flow.
We all know that there are times when, in your practice, you have a capacity blockage, but there's other times when you add on new doctors, or Dr. Boston, when you expand to your 21 chairs, you need more patient flow to support that growth. So that's one of the categories. Another is leadership, right? I think all of you mentioned developing leaders and key leaders. Recruiting and onboarding as well, as you continue to grow, we gotta learn how to recruit, we gotta learn how to onboard and retain a world-class team. That's one of the segments. As well as profitability and practice value, and I think, again, everybody mentioned this at some point. Understanding that dynamic, Dr. Hood, being willing to say, hey, 6% profit is probably not the ideal for me. I think we can do it better, and you certainly can, and so that's some of the systems, you know, you've lived it, but now, hopefully, we can provide some more insight and coaching in this guided process to others who may need to learn those same lessons.
Dr. John Meis: Yeah, that's awesome. Those are such important categories. So, Wendy, how does this work? If it's guided self-learning, what are some of the advantages of that, and just kind of what are some of the mechanics?
Wendy Briggs: Yeah, so we tried to create something that would be, very easy for practice to figure out where to start, right? So, the first thing we do is a practice assessment, and practice priorities, you're gonna have a discussion with your TTI guide. This program is different in that it doesn't include, like, a direct coach, but you will have someone guiding you through the process who will help you steer the development of your training plan. So that practice assessment happens first, and then you and the team will work on that first focus area in your plan. And that's… it happens, on your own in many instances, but it's guided. So there's emails that will direct you towards, here's what's next. You're watching trainings, you're completing exercises, and you're also attending group coaching calls to drive growth. That's part of the guided journey, right? So it's very structured in that you'll know what to do and how to do it. It's not going to be a state of overwhelm for you. That's one thing that we really worked hard to create when it comes to the Blueprint process.
Dr. John Meis: Lots of information, but you can go at the pace at which you feel comfortable. So, when you complete that first focus area, you'll meet with your TTI again, you'll discuss the results, and confirm what the next focus area is. And you'll then get the resources. The resources will be available to everybody all the time, but they will get… but there's a ton, there's literally hundreds of hours of information on the portal, and this, the TTI guide will tell you, okay, here is the next best thing for you to work on, so that you don't get overwhelmed, so that it's not too much, and that you don't try to do too much too fast and get… and lose steam. So if we don't do it in a timely manner, in a way that is comfortable for you, comfortable for your team, and all of the trainings are designed so that they are perfectly useful in team meetings, and your team can go along for the ride 100%.
Wendy Briggs: Yeah. And then, of course, we're gonna go back to the beginning. We're gonna repeat steps 2 and 3, so go through the next focus area. And somebody… some people have asked you how long is each area? They vary, right? So, one piece might be 12 weeks, another piece might be 24 weeks, another piece might be 30 weeks. So, that's why.
Dr. John Meis: Another piece might be 3. So, it just depends.
Wendy Briggs: vary in length, and that's why it's so important to do that practice assessment first, to figure out, okay, what's the lowest hanging fruit for you, and where is it going to be ideal for you to begin that area of focus? So we think it's going to be really, really great. Here's some of the things that the Blueprint process includes. Again, our idea was to have both training and support to help you reach your goals faster than you could on your own, certainly. So, the program includes quarterly calls with your TTI guide. Dr. John mentioned the resources, so many resources. We've got training blueprints for you that will kind of illustrate, you know, where you can go as you implement this information. There's gonna be member site trainings and resources that we mentioned, monthly and weekly group coaching calls.
You will be invited to at least one of our growth retreats that happens virtually. So you'll be able to sit in on that process and get a taste of that virtual retreat. And then there'll be additional live virtual trainings that will happen throughout various segments in your journey. So you also will have access to our private Facebook group so that you can hear from other members that are living these principles and interact with one another. So we're really excited about this new, fresh take on our member training portal and all resources that we have.
Dr. John Meis: And this is in addition to our Blue Diamond program that has dedicated coaches, two coaches, more events, more things like that. But this is a great place to get started if the Blue Diamond program doesn't work for you, for one of the reasons Wendy mentioned. And, you know, what we really want to do is we really wanted to give people a very easy way for them to do a handful of things, like grow their team, grow the capabilities of the team, expanding their practice, investing in new equipment and technology.
So, what is that equipment? What is the technology? What is the cost? Where does the money come from? And how do we figure that out ahead of time, so that we know that when we're investing, that there's going to be a payoff? So, when Marcel invested in those intraoral cameras, well, where did that money come from? It came from increasing the preventive services that his hygiene department that paid for that, and much, much, much, much more.
And the idea behind this is you can be… you can do what the doctors that you've heard from, they have more freedom, so Dr. Hood has time to do more pro bono cases than he did before. So, Dr. Marcel has a lake house on the river. Dr. West has sold his practice and is… has been in somewhat in kind of partial retirement for a little bit, and he has the opportunity to have full retirement if he wants to. And Dr. Wasson has a practice that is so much more satisfying for him, because he's got the culture right, and now he can… everybody has more time and more freedom.
Wendy Briggs: Yeah, so we're super excited about all of these advantages, and again, if you're already a Blue Diamond CEO member, you'll have access to all of this as well. So, Ivy, there's almost as many intensives. You know, if you need an intensive on patient flow, you'll know where to go and how to access that great information. If you need an intensive on adding an associate, and you want to refresh your memory about all the amazing things that we teach in that regard, you'll have access to that.
So, we think this is gonna just be a great thing for everybody. And we're so excited. If you joined us for our live podcast, if you're listening afterwards, we actually have an amazing promotional code.
It's launch1000, so you'll save $1,000 on Blueprint. So, take advantage of that. It's valid through Thursday, September 23rd at midnight. So if you're listening to this podcast release.
After the live event here this evening, we still have given you 7 days to take advantage of that offer. And again, if you're listening to this podcast, you can go to the show notes, and we'll have an easy QR code there for you to access, but you can also go to https://theteamtraininginstitute.com/join and that will take you to the page where you can get all the information about Blueprint, take advantage of that special savings, and get started on elevating your practice, just like all of these amazing guests have shared with us here tonight.
Dr. John Meis: So I want to thank, Wendy, the amazing Heather Driscoll, Stacy Rust, and Jen McGuire on the wonderful work they did in putting together the Blueprint program. It's going to be amazing, and I want to give a special, special thanks to our guests tonight. You guys, each one of you have inspired me, each one of you have taught me things, and each one of you, I deeply enjoy spending time with, and so thank you guys, I appreciate it.
Wendy Briggs: Thanks to all of you again, as well. I can tell you, my life has been so much better having all of you in it, so I can't say enough good things about who you are and what you've accomplished, and to be just a small piece of your story is a tremendous blessing to me, so…
Dan West: Can I just make one comment real quickly?
Dr. John Meis: Absolutely.
Dan West: You know, if somebody's on the fence to say, you know, is this… should I go ahead and do this? I remember a conversation when I was inquiring about TTI, it was four and a half years ago, and I was on the phone with Carlene, one of the coaches, and she said, well, I don't know if this could work or not, but next week, we're having a retreat. And, and I thought, you know, if I'm gonna do this, and so I wiped my schedule clean and made that treat… the retreat, is in Dallas, and… and grateful, because it really changed my life. So, you know, it took a lot to do that. I mean, it was a big step for me, but it was worth every step of the journey.
Dr. John Meis: Yep. That's awesome.
Wendy Briggs: Thanks so much, Dr. West.
Dr. John Meis: Alright, so that's it for this episode of the W Production Podcast. Thank you so much to our guests, thank you for being here, listening, and we'll see you next time.
Wendy Briggs: Thanks, everybody!
