Dental practice success depends on getting patients into the chair for the care they need. Without effective phone calls and scheduling, practices miss opportunities to deliver treatment

Victoria Roos Olsson is an expert in leadership development and has coached leaders across the world for the past 20 years...

Dr. Paul Schempp is a behavioral scientist and professor at the University of Georgia where he studies decision making. Through his vigorous research, he’s uncovered how to make better decisions consistently and how to avoid bad decisions.

Money conversations can be awkward, and talking to dental patients about the cost of care can be daunting and uncomfortable for both the patient and the team.

If you’ve ever booked an in-office training day with us, or are considering it in the future, it’s important to know who should be in the room in order to get the best results.

How to use technology to improve the case acceptance rate in your practice..

Patient handoffs are a little-known secret to great case acceptance because they’re an important opportunity to build trust, demonstrate excellence, and ensure understanding with patients.

In this 3-part series, Dr. John Meis and Wendy Briggs are explaining ways to increase the case acceptance rate in a dental practice.

When you talk with the team about your practice goals and share key performance indicators (KPIs), are they excited and motivated to reach those numbers or do their eyes glaze over?

Learn how Wendy Briggs applies "Moneyball" strategies to dentistry to build dental teams of superstar performers.