One of the biggest mistakes hygienists make lies in the way they approach treatment. Most hygienists automatically dismiss treatment due to assumptions about the patient.

For example, when most insurance policies don’t cover a particular treatment, hygienists mistakenly assume the patient won’t want it.

We see this all the time when looking at the fluoride acceptance rate of a practice. On average, most practices have a fluoride acceptance rate under 10%. But, many of our practices at The Team Training Institute have a fluoride acceptance rate of over 80%.

Poor communication strategies are typically to blame for these low numbers. We've found that a few crucial shifts in language can make huge progress in acceptance for preventative treatment.

If patients aren't moving forward with recommended care for their teeth, it's time to make a change. It's important to ensure patients have the best care available to them.

In the video below, you'll learn how we are able to consistently get our fluoride treatment acceptance rate above 80%: